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Shipping & Returns

predsmall.jpgPredatorSPECIALOPS.com Return Policy

PredatorSPECIALOPS.com is highly committed to ensuring our customer's complete satisfaction. We accept returned merchandise within 10 days of its receipt. All returned merchandise must be have all original tags attached, be unwashed and in new condition.

Mistakes happen. If there is a problem with your order please inform us within 10 days of any discrepancies so that our customers service reps can address the problem. If PredatorSPECIALOPS.com is responsible for the mistake we will send you a pre-paid return shipping label.

IMPORTANT NOTE: No merchandise will be accepted without a Return Merchandise Authorization (RMA) number. This number MUST be provided by your PredatorSPECIALOPS.com customer service representative. The RMA number MUST be clearly displayed on the outside of EACH carton returned. Unauthorized returns will be refused and returned to you by your carrier. All merchandise returned to PredatorSPECIALOPS.com is subject to a 15%ups-free-shipping.jpg RESTOCKING fee unless the merchandise is defective. Soiled or worn merchandise WILL NOT BE ACCEPTED AS A RETURN. Any UNAUTHORIZED merchandise included with an RMA will be denied credit. Any discrepancy or short ship claims MUST BE REPORTED WITHIN TEN (10) DAYS of receipt of your order.

Please call our toll free number (888-722-2129) or email info@predatorspecialops.com to receive a Return Merchandise Authorization (RMA). 

Shipping Your Return

When shipping your return you MUST use a pre-paid shipping service which includes tracking. FedEX and UPS are recommended.

Exchanges

PredatorSPECIALOPS.com does not process exchanges in the traditional manner. You will need to return the item in question and place a new order on our PredatorSPECIALOPS.com website.

UPS & Freight Claims

Damaged or unsealed cartons must be noted with carrier at the time of delivery. Notify our Customer Service Department (888-722-2129) upon discovery of damaged cartons and retain damages for UPS inspection.